How to fixed The File format is not supported in whatsapp status

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How to fixed The File format is not supported in whatsapp status

If you’re getting the “The file format is not supported” error while trying to upload a status on WhatsApp, it usually means that the video, image, or audio file you’re trying to upload is in a format that WhatsApp doesn’t recognize. Here’s how you can fix this step-by-step:

✅ How to Fix “The File Format is Not Supported” on WhatsApp Status

🔍 Common Causes:

  • The file is in an unusual format (like .mkv, .mov, .webp, or .flac)
  • The video resolution or codec is not supported
  • The file is corrupted
  • It’s a download from a third-party app that’s not optimized for WhatsApp

🛠️ Solutions

1. ✅ Convert the File to a Supported Format

Supported formats for WhatsApp:

  • Images: .jpg, .jpeg, .png
  • Videos: .mp4 (H.264 video codec + AAC audio codec)
  • Audio: .mp3, .m4a, .aac

How to Convert:

📌 Convert your file to .mp4 for video or .jpg for images.

2. 📏 Reduce the File Size or Resolution

High-resolution videos (4K or large files over 100MB) may not upload properly.

  • Use an app like Video Compressor to reduce resolution to 720p or 480p.
  • You can also trim the video to under 30 seconds for status.

3. 🖼️ Re-save the File in a Supported App

For images that don’t work:

  • Open the image in Gallery/Photos
  • Take a screenshot or click “Edit” → Save as new copy

For videos:

  • Re-export the video using an editor like CapCut or KineMaster

4. 📲 Use WhatsApp’s In-App Camera or Gallery

Instead of uploading from third-party apps like Xender, SHAREit, or unknown download folders:

  • Open WhatsApp → Status → Click Camera icon → Select or record directly

This ensures the file is already in WhatsApp-compatible format.

5. 🔁 Rename the File with Correct Extension

If your file is named something like video.xyz, rename it to video.mp4.

How:

  • Go to File Manager → Long press the file → Rename → Change .xyz to .mp4 or .jpg accordingly

⚠️ Only do this if you’re sure the file is actually in that format. Renaming doesn’t convert the file—it just changes the name.

🙋‍♂️ Still Not Working?

  • Make sure WhatsApp is updated to the latest version.
  • Try uploading the file on another phone to see if the problem is device-specific.
  • Try reinstalling WhatsApp (after taking a backup!).

💡 Quick Summary:

Issue Solution
Unsupported file format Convert to .mp4, .jpg, or .mp3
Large video file Compress or trim to 30 seconds
Corrupted file Re-download or re-export it
Wrong extension Rename correctly if needed

Let me know if you want help converting a file or figuring out what format you’re currently working with—I can guide you through it!

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